Refund and Returns Policy

At Aurora Beauty LLC, we want you to love your skin! We’re confident you’ll see a difference with our products, but if for any reason you’re not completely satisfied, we offer a 30-day money-back guarantee.

Here’s how it works:

• You have 30 days from the date of purchase to return any unopened or unused products.
• To initiate a return, please contact us at support@hairaurora.com with your order number and the items you wish to return.
• Once we receive your request, we’ll provide you with instructions on how to return the products.
• Upon receiving your returned items in their original condition, we will issue a full refund to your original payment method within 5-10 business days.

Please note:

• Shipping costs for the original order and return shipment are non-refundable.
• This policy applies only to purchases made directly from our website (auroraface.com).
• We reserve the right to limit returns or refuse a refund if we believe the return policy is being abused.